skip to main page content
 

Policies

Online Payment Options

You may pay for online purchases with a Visa, MasterCard, or Discover.


Textbook Purchases

Traditional textbooks will not be stocked in the store. All books can be ordered on-line through our store website. Students will be able to log into a website with their name and ID, see their courses for the upcoming semester, select which books they wish to obtain through the new site, pay on-line, and then their books will be delivered to Cougar Corner for pick up. Cougar Corner will communicate the FREE SHIPPING dates via campus email and advertising.
If you are purchasing textbooks and have funds available from loans, scholarships or grants, you may request a voucher number from the MVNU Student Accounts office by application only. Click on the link below to access the online form.


Merchandise Return Policy

    We understand that sometimes it is necessary to return or exchange items. We will gladly work with you to create a solution within the following guidelines:

  • Returns accompanied by a receipt
    We will gladly refund you the full amount of purchase on a defective or re-sellable item when it is returned along with the original receipt. In the event that the merchandise was purchased on a credit card, we will only be able to refund to your credit card. Return shipping is your responsibility.

  • Returns not accompanied by a receipt
    If the item is re-sellable or defective, we will gladly exchange the merchandise for other products from our store, or you may wish to have a store gift certificate issued in your name. No cash refunds without a receipt.

We hope that you understand the necessity for a return policy. It is intended to help us provide you with the best service possible as well as to allow us to maintain the most competitive pricing for our customers. We appreciate your business. Thank you.

NOTE: This policy only applies to non-textbook items, please see the MBS textbook return policy for textbook return questions.


Textbook Buyback

At the end of each semester we will hold a textbook buyback at Cougar Corner. Announcements and dates will be sent via campus email.

I.3.B